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Northshore October 2025
  Delight. It’s not a word most people would use to describe any service experience, never mind getting their car serviced. At Mercedes-Benz of Burlington (MBOB), clients delight is the essential ingredient in their experience. Bernie Moreno opened MBOB in January 2015 with the goal of redefining the service and sales experience in New England and promptly won the coveted “Best of the Best Award” from MBUSA in its first year of business—something practically unheard of in the industry. At the center of it all, there is a singular purpose: to create a place of delight where his team can truly focus on the exp
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